·Visit the Seoul Metropolitan Government website! www.seoul.go.kr
The Seoul Metropolitan Government website provides information in six languages (Korean, English, Japanese, Chinese, French and panish), and includes news on the public administration of Seoul Metropolitan Government, participation of citizens, e-administration services and administration information.
·Seek help at 120 Dasan Call Center
120 Dasan Call Center is a new public service system that integrates the various call centers of Seoul Metropolitan Government and local district (gu) offices. Counselors promptly and accurately respond to inquiries from citizens 24-365. The counseling services are available via hone, SMS, sign language, IMS and in foreign languages.
·Phone counseling service of 120 Dasan Call Center in foreign languages
- Expert counselors provide counseling services or three-party interpretation services.
This service is available in five languages(English, Chinese, Japanese, Vietnamese and Mongol language)
- Hours of operation : Monday to Friday, 09:00 through 19:00
- How to use : Call 120 → Press 9 at ARS → Press the number for your language (1: English ▶ 2: Chinese ▶ 3: Japanese ▶ 4: Vietnamese ▶ 5: Mongol language)
- Counseling is available on the following : Living information, tourism information, mass transportation, three-party interpretation, etc.
120 Dasan Call Center operates the Happy Call Service for Foreigners. Counselors call foreigners once or twice a week and rovide living information and counseling services in foreign languages. Apply for the services at http://120dasan.seoul.go.kr.
※How to apply : Visit the website ▶ 120 Counseling Service ▶ Apply for Happy Call Service for Foreigners
|Name of center||Phone number||SMS counseling||Website address|
|Dasan 120 Call Center||120||Send SMS to 02-120||http://120dasan.seoul.go.kr|
|Administrative information services||Phone number||Living information services||Phone number|
|120 Dasan Call Center||120||Korea Legal Aid Center for Family Relations||1644-7077|
|Information center for foreigners||1345||Weather forecast||131|
|Organizations focusing on job seeking and business start-ups by multicultural families in Seoul||02-845-5433||Multicultural Family Support Centers/ Emergency Support Center for Migrant Women||1577-1366|
|Seoul Migrant Women Counseling Center||02-733-0120||Report on a power outage (Korea Electri Power Corporation)||123|
|Health & Welfare Call Center||129||Report on malfunction of electric installation in the house (Korea Electrical Safety Corporation)||1588-7500|
|Seoul Global Center||02-2075-4180||Counseling related to National Health Insurance||1577-1000|
|Report on suspected espionage||111||Phone number information service||114|
|Report of crimes and child abuse||112||World time information service||116|
|Emergency report on marine affairs||122||Traffic information service||1333|
|Emergency healthcare counseling and information on hospitals||1339||Report on environmental pollution||128|
|Report on fire, rescue, emergency and disasters Information on emergency healthcare services and hospitals||119||Report a problem with the water system||121|
|Korea Legal Aid Corporation||132||Reservation for disposal of large wastes||1599-0903|
|Report suspected financial fraud||1332||Korea Post service||1588-1300|
|Report trafficking||125||Call Center of Seoul Office of Education||1396|
|Report school violence and sexual violence||117||Report on gas-related accidents||1544-4500|
|Report suspected drugs and crimes||1301||Korea Sexual Violence Relief Center||02-338-5801|
|Report missing children||182||Emergence Call Line for Women||1366|
|National Human Rights Commission of Korea||1331||Women Migrants Human Rights Center||02-3672-7559|
|Government Call Center||110||Counseling related to national pension||1355|
|Seoul Metropolitan Counseling and Welfare Center for Youth||02-2285-1318||Information Center of Korea Tourism Organization||1330|
|Youth Hotline (24 hours all year round)||1388||Illegal spamming responses (KISA)||118|